Turkey (Türkçe)
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Using a proxy for Silkroad Online (SRO) and its Turkish server TRSRO is a common choice, especially among players who play with multiple accounts. This guide covers which proxy product should be used for SRO, what to consider when choosing an operator, and the C10 error.
Which Proxy Should Be Used for SRO?
ISP IPv4 Proxy is recommended for Silkroad Online and TRSRO. ISP IPv4 Proxy provides dedicated, Turkey-located IP addresses registered to internet service providers. Game servers may treat such IPs as a more natural connection than data center IPs.
- Turkey location: All ISP IPv4 IPs are located in Turkey
- Dedicated proxy: Proxies are allocated to your account
- Protocol: HTTP/HTTPS or SOCKS5; the protocol can be changed from the client panel via "Connection Protocol"
- Static IP: The IP does not change during your game session
Note: IPv6 proxies do not work in games. IPv6 products should not be chosen for SRO.
Operator Selection: Do Not Choose Vodafone for TRSRO
Three operator options are offered when ordering ISP IPv4 Proxy: Netfactor Telekom, Turkcell Superonline and Vodafone Net.
Important: Vodafone Net should not be selected for TRSRO (Silkroad Turkey). For use on TRSRO, Netfactor Telekom or Turkcell Superonline should be selected during the order.
The operator is chosen during the order, and the operator of an active service is not changed afterwards. It is therefore recommended to double-check the operator selection before placing the order.
What Is the C10 Error?
C10 is a connection error encountered in Silkroad Online. It can usually occur in the following situations:
- Incorrect proxy configuration: Wrong address, port, protocol or credentials entered in tools such as Proxifier
- Connection drop: The connection between the game client and the server is interrupted
- Local blocks: Firewall, antivirus software or corrupted game files
What to Check When You Get a C10 Error
- Check your service's operator in the client panel; Vodafone Net should not be used for TRSRO
- Compare the server, port, protocol and credentials in Proxifier with the connection details in your client panel
- Make sure the protocol selected in Proxifier matches the "Connection Protocol" setting in the client panel
- If you use IP Whitelist, check that your own IP address is on the list
- Verify that your firewall and antivirus software are not blocking the game or the Proxifier connection
- If the problem persists, create a support ticket with your service details and the error you receive
Using Multiple Accounts
If you play SRO with multiple accounts, it is recommended to use a separate proxy for each game client. With tools such as Proxifier, each client can be routed through a different proxy. The game's concurrent connection rules and terms of service should also be taken into account.
Testing Before Purchase
A free test is available for ISP IPv4 Proxy: once per product group, 1 proxy for 1 hour. Test requests are submitted via a support ticket, specifying the product and a suitable time for the test. If you will test on TRSRO, it is recommended to also state your operator preference (Netfactor Telekom or Turkcell Superonline).
Frequently Asked Questions
Can a proxy be used for SRO?
Yes. ISP IPv4 Proxy can be used for Silkroad Online and TRSRO. For TRSRO, Netfactor Telekom or Turkcell Superonline should be selected instead of Vodafone Net.
I selected Vodafone Net and cannot connect to TRSRO. What should I do?
The operator of an active service is not changed afterwards. You can create a support ticket with your service details so that your case can be evaluated.
Does the C10 error only occur when using a proxy?
No. The C10 error can also occur without a proxy. Internet connection problems, firewall settings, antivirus software or corrupted game files can also cause this error.
Can Datacenter IPv4 or Mobile Proxy be used for SRO?
The recommended product for SRO is ISP IPv4 Proxy. If you are considering a different product, it is recommended to try it with the test service before purchasing.
Support and Contact
For information about SRO use, operator selection or connection issues:
- You can create a support ticket through the client panel
- WhatsApp support line: 0850 309 48 10
Try the smallest package
Test your use case with a single package first and scale up once you are happy. If it does not suit your needs, you can request a refund within 2 hours of purchase.