Proxy Order Activation Process: Automatic Delivery System and Service Access Guide

All proxy services purchased from LivaProxy are automatically activated immediately after your payment is completed and become ready for use. Our system operates with a fully automated delivery mechanism to expedite the ordering process and provide our customers with an uninterrupted experience.

How Does the Automatic Activation Process Work?

From the moment you complete your order and payment, our system automatically performs the following steps:

• Payment Confirmation: When your payment via credit card, bank transfer/EFT, or account credit is confirmed, the system immediately takes action.
• Resource Allocation: Resources dedicated to you are allocated on our servers according to your selected proxy type (Mobile, IPv4, IPv6, Rotating, etc.) and package specifications.
• Connection Information Generation: Your IP addresses, ports, username, and password information are automatically generated and uploaded to the service detail page in your customer panel.
• Delivery File Preparation: A delivery file (.txt format) containing all your proxy connection information is instantly created.

What Is the Activation Time?

At LivaProxy, the activation time is instant. After payment confirmation:

• Credit Card Payments: When your payment is successfully completed (typically within 5-10 seconds), your service is automatically activated.
• Account Credit Payments: Your service becomes active immediately upon deduction from your balance.
• Bank Transfer/EFT Payments: When your payment is confirmed by the bank (typically between a few minutes to a few hours), the system automatically activates your order.

You do not need to wait for any manual processing or approval. The system is fully automated and operates 24/7 without interruption.

How to Access the Service?

After your order is activated, to access your service:

1. Log in to Customer Panel: Log in to the customer panel from livaproxy.com.
2. Go to My Services Section: Click on the "My Services" tab from the left menu.
3. Select the Relevant Service: Click on your active proxy service to open the detail page.
4. Download the Delivery File: Click the "Download" button on the service detail page to save the delivery file (.txt) containing your connection information to your computer.

The delivery file contains your proxy server address (hostname or IP), port number, username, and password information. You can start using it immediately with this information.

Notification System

Email notifications are sent to keep you informed at every stage of your order process:

• Order Confirmation: Information email confirming your order has been successfully created
• Payment Confirmation: Confirmation email stating your payment has been received
• Service Activation: Information that your proxy service has been activated and is ready for use

In addition to email notifications, you can track your order status in real-time from the "My Services" section in your customer panel.

Service Is Active But I Cannot See Connection Information

If your order appears "Active" but you cannot access your connection information:

• Make sure you have entered the detail page of the relevant service from the "My Services" section in the customer panel
• Refresh the page (press F5 or use your browser's refresh button)
• Check that the "Download" button is visible
• Clear your browser cache and try again

If your problem persists after trying these steps, you can create a support ticket to get help from our technical team.

Urgent Orders and Fast Delivery

As LivaProxy, we have developed our automatic delivery system to enable our customers to start using their services without wasting time. However, in some cases, the activation process may take longer than expected:

• Bank Transfer/EFT Payments: Payment confirmation may be delayed due to bank processing times. We recommend using credit card or account credit for fast activation.
• Peak Hours: In rare cases, a delay of a few minutes may occur due to system congestion.
• Technical Issues: In unusual situations where a system error occurs, our support team resolves the issue as soon as possible.

If your service is not activated within 5 minutes after completing your payment, you can contact us via our WhatsApp support line (0850 309 48 10) or by creating a support ticket from the customer panel.

What to Do After Ordering

After your service is activated:

1. Save the delivery file (.txt) to a secure location
2. Configure proxy settings in the software, application, or browser you will use
3. Perform connection tests to ensure the service is working
4. Contact our support team if you experience any problems

Frequently Asked Questions

Q: I made the payment but the service was not activated, what should I do?
A: First, check the "My Services" section in your customer panel. If you paid by bank transfer/EFT, wait for the bank approval process. For credit card payments, create a support ticket if activation does not occur within 5 minutes.

Q: I lost the delivery file, how can I download it again?
A: You can click the "Download" button by going to the detail page of the relevant service from the "My Services" section in your customer panel, and you can re-download your delivery file at any time.

Q: My order is in "Pending" status, when will it be activated?
A: "Pending" status typically indicates that the payment process has not been completed. If you paid by bank transfer/EFT, wait for your transaction to be confirmed by the bank. If the status has not changed despite making your payment, contact our support team.