Knowledge Base

How to Download Proxy Delivery File and Where to Find Connection Information?

All the necessary information (IP address, port number, username, and password) to connect to the proxy services you purchased from LivaProxy is provided in the delivery file. This guide explains in detail how to download your delivery file and how to use the information it contains.

Steps to Download the Delivery File

Follow these steps to access your proxy connection information:

1. Log In to Your Customer Panel: Log in to your account from livaproxy.com using your username and password.
2. Go to My Services Page: Click on "My Services" or "My Products" section from the top menu or homepage.
3. Select the Relevant Service: Click on the proxy service you want to learn the connection information for to go to the product management page.
4. Click the Download Button: Press the "Download" button located on the product detail page to download your delivery file to your computer.

The delivery file is typically in TXT or PDF format and contains all your connection information.

Information Included in the Delivery File

The delivery file you downloaded contains the following essential connection information:

• Proxy IP Address or Hostname: The address to be used to connect to the proxy server (e.g., isp.livaproxy.com or 123.456.789.012)
• Port Number: The dedicated port number assigned for each proxy (e.g., 10001, 10002)
• Username: Your username required for authentication
• Password: Your password required for connection
• Protocol Information: Supported protocol types such as HTTP, HTTPS, or SOCKS5

Using in GoLogin and Similar Programs

To use the information from your delivery file in browser profile management tools like GoLogin, MultiLogin, Dolphin Anty, or other software:

Step 1: Copy the Information

Open the delivery file with a text editor and note the following information:

• Proxy Address (IP or Hostname)
• Port Number
• Username
• Password

Step 2: Configure Proxy Settings in GoLogin

1. Open the GoLogin program and create a new profile or edit an existing profile
2. Go to the proxy settings section
3. Select the proxy type (HTTP, HTTPS, or SOCKS5)
4. Paste the information you obtained from the delivery file into the relevant fields:
   • Host/Proxy: IP address or hostname
   • Port: Port number
   • Username: Username
   • Password: Password
5. Click the "Test Connection" or "Check Connection" button to verify that the proxy is working
6. Save the settings and launch the profile

Using Multiple Proxies

If you purchased multiple proxies, your delivery file will contain information for each proxy on separate lines. Each proxy will have a different port number. Example format:

Proxy 1: isp.livaproxy.com:10001:username:password
Proxy 2: isp.livaproxy.com:10002:username:password
Proxy 3: isp.livaproxy.com:10003:username:password

You can use this information in different profiles or applications to make multiple connections.

Using Hostname and IP Address

You may see a hostname (e.g., isp.livaproxy.com) in your delivery file. A hostname is an address that replaces the IP address and can be used in the same way. Some software may not accept the hostname format; in this case, you can request a direct IP address from our support team.

If You're Experiencing Connection Problems

If you cannot establish a connection using the information in the delivery file:

• Make sure no extra spaces or characters were added during copy-paste
• Verify that the username and password are entered correctly (pay attention to case sensitivity)
• Confirm that the port number is correct
• Check that your firewall or antivirus software is not blocking the proxy connection
• Ensure that your service is active and has not expired

Security Recommendations

Your delivery file contains sensitive information. For your security:

• Store the delivery file in a secure location
• Do not share your username and password with third parties
• Do not publish your proxy information on public platforms
• After use, you can securely delete the file or store it in an encrypted folder

Frequently Asked Questions

I lost my delivery file, can I download it again?

Yes, you can download your delivery file again at any time from your customer panel by clicking the "Download" button. The information does not change.

Do I need different username and password for each proxy?

No, typically the same username and password are used for all your proxies. The only difference is the port number.

Is the IP rotation link included in the delivery file for mobile proxy?

Yes, for Mobile Proxy services, the IP rotate (refresh) link is also specified separately in the delivery file. This is in a special URL format and allows you to manually change your IP address.

Getting Support

If you're having trouble downloading the delivery file or using the connection information, you can contact our 24/7 support team:

• Support ticket system on our website
• WhatsApp support line: +90 850 309 48 10
• Email: [email protected]

Our team will be happy to guide you on proxy setup and usage.