Knowledge Base

Account Credit Loading and VAT Mechanism: Balance Reflection and Order Usage Guide

When purchasing proxy services, using account credit is a practical solution that speeds up the payment process and offers a flexible payment method. However, it is normal to see a different amount in your balance than what you paid due to VAT (Value Added Tax) deduction during account credit loading. This article explains in detail the account credit mechanism, VAT operation, and how it works during the order process.

VAT Deduction During Account Credit Loading

In Turkey, digital services are subject to a 20% VAT rate. When you load credit to your account, the amount you pay is the total amount including VAT, but the amount reflected in your account balance is the amount excluding VAT.

Mathematical Calculation:

• Amount Paid (VAT Included): 1,000 TL
• VAT Rate: 20%
• Amount Reflected in Account Credit (VAT Excluded): 1,000 TL ÷ 1.20 = 833.33 TL

Due to this mechanism, when you make a payment of 1,000 TL, you will see a balance of 833.33 TL in your account. This is not a deficiency or error, but a standard procedure applied in accordance with tax legislation.

Using Account Credit During Order Process

When you place an order using your account credit, the system automatically calculates VAT and deducts VAT from the product price. This way, there is no double taxation.

Example Scenario:

• Price of the product you want to purchase: 1,000 TL (VAT Included)
• Your account balance: 833.33 TL (VAT Excluded)
• Balance used during order: 833.33 TL
• Additional amount you need to pay: 0 TL

As seen, you can fully purchase the product worth 1,000 TL with an account credit of 833.33 TL. The system automatically adds VAT during the order process and calculates the total amount.

Is There Double Taxation?

No, double taxation is absolutely not the case. Tax is only charged once, during the account credit loading stage. The process works as follows:

1. Account Credit Loading: VAT is deducted from the amount you pay and the amount excluding VAT is reflected in your account.
2. Order Stage: VAT is calculated on the product price, but when your account credit is used, the system balances this.

As a result, the total amount you pay = the VAT-included price of the service you receive. There is no difference or additional cost involved.

Practical Calculation Examples

Example 1: Single Account Credit Loading

Example 2: Multiple Loadings

Let's consider the questioner's situation:

• First payment: 1,100 TL → Reflected in account: 916.67 TL
• Second payment: 450 TL → Reflected in account: 375 TL
• Total balance: 916.67 + 375 = 1,291.67 TL (rounded to 1,291 TL)

With this balance, you can purchase products worth approximately 1,550 TL (VAT included).

Cost Advantage in Daily and Short-Term Orders

Using account credit provides advantages especially for daily or short-term proxy orders:

• Fast payment process (without re-entering credit card information)
• Uninterrupted service with automatic renewal settings
• Budget management with balance control
• No separate payment process required for each order

For example, when you use account credit for a daily proxy service worth 225 TL, the amount deducted from the system is approximately 187.50 TL and your total cost does not change.

How to Check Account Credit Balance?

To check your current account credit:

1. Log in to your customer panel
2. Your account balance is automatically displayed in the top menu
3. Visit the "Invoices" or "Transaction History" section for detailed transaction history

Account Credit Advantages

• Fast Transaction: Instant purchase during order process without entering payment information
• Budget Management: Expense control with a predetermined amount
• Automatic Renewal: Services renew seamlessly if account credit is available
• Campaign Opportunities: Extra bonuses on account credit loadings during certain periods
• Security: Safe shopping without sharing card information for every transaction

Frequently Encountered Situations

My Balance Appears Less Than the Amount I Paid

This is normal. The amount you paid is VAT-included, while the amount reflected in your account is VAT-excluded. However, when placing an order, it fully covers the VAT-included product price.

Will I Pay Less Using Account Credit?

No, the total cost is the same. Using account credit only facilitates the payment process and does not provide a discount on prices.

Will My Remaining Balance Be Refunded?

Account credit is non-refundable but remains in your account indefinitely and can be used for your future orders.

Conclusion

VAT deduction in the account credit loading system is a legal requirement and does not create a situation against the customer. Every amount you pay finds its full equivalent during the order process and there is no double taxation. This system offers a practical and secure payment method, especially for customers who regularly use proxy services.