Knowledge Base

Cryptocurrency Payment and Accepted Payment Methods: LivaProxy Payment Options Guide

At LivaProxy, we provide our customers with secure and legally compliant payment options. Our payment methods are structured in full compliance with the legal regulations of the Republic of Turkey. In this article, you can find detailed information about our position on cryptocurrency payments and our available payment options.

Cryptocurrency Payment Policy

Although cryptocurrencies are a widespread alternative in digital payments today, LivaProxy does not accept cryptocurrency payments due to legal regulations. As a company operating in Turkey, we are obligated to fully comply with Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions, and the relevant regulations of the Central Bank of the Republic of Turkey.

Due to this legal framework, payment requests with Bitcoin, Ethereum, USDT, or other cryptocurrencies unfortunately cannot be fulfilled. We appreciate our customers' understanding.

Accepted Payment Methods

LivaProxy offers our customers secure, fast, and easy payment options. You can purchase our services seamlessly by choosing one of the payment methods detailed below.

1. Credit Card and Debit Card Payments

The fastest and most practical payment method is payment by credit card or debit card. LivaProxy accepts the following card types through its secure payment infrastructure:

• Visa
• MasterCard
• American Express
• Troy

Card payment transactions are protected by SSL certificate and 3D Secure technology. After your payment is approved, your order is automatically processed and your service becomes active immediately.

Advantages:

• Instant approval and delivery
• Secure payment infrastructure
• Installment options (varies by bank)
• International card payment option

2. Wire Transfer and EFT Payment

You can also make payments via bank wire transfer or EFT. With this method, after creating your order, you will be given a unique reference number. You need to write this reference number in the description section when making your payment.

Wire Transfer/EFT Payment Steps:

1. Create an order from your customer panel
2. Select Wire Transfer/EFT as your payment method
3. Make the payment to the bank account information provided to you
4. Be sure to write your order reference number in the transfer description
5. Create a support ticket for payment notification or share a receipt image

Important Notes:

• Wire transfer payments are approved within 1-4 hours during business hours
• Payments made outside business hours are processed on the next business day
• Your service is automatically activated after payment approval
• Don't forget to write the reference number, otherwise transaction delays may occur

3. Account Credit (Balance) Payment

Thanks to the account credit system in your customer panel, you can make quick purchases by loading credit in advance. After loading credit to your account, you can use this balance when creating an order.

Account Credit Advantages:

• Instant order approval
• Time savings for recurring orders
• Automatic invoice renewal option
• Balance management including VAT

You can use credit card or wire transfer/EFT methods to load account credit. The credit you load can be used for your orders at any time.

Payment Options for International Customers

For customers wishing to purchase services from abroad, international credit card payments are accepted. You can pay with all international cards bearing Visa and MasterCard logos.

If you wish to pay via international wire transfer (SWIFT, IBAN), please contact our support team. Dedicated account information and transaction details will be shared with you.

Payment Security and Privacy

At LivaProxy, the security of our customers' payment information is our priority. All payment transactions are:

• Protected with 256-bit SSL encryption
• Processed on PCI DSS compliant infrastructure
• Your card information is not stored in our system
• Additional security provided through 3D Secure verification
• All transactions are logged and securely archived

Invoicing and VAT Application

E-invoices or e-archive invoices are issued for all your payments in compliance with legal regulations. You can access your invoices from the "Invoices" section of your customer panel.

20% VAT is applied for our customers residing in Turkey. VAT is not applied for our international customers, but the necessary legal information must be entered into the system.

Payment Issues and Support

If you experience any problems with your payment or have questions, our 24/7 support team is ready to help:

• Support Ticket: You can create a support ticket from your customer panel
• WhatsApp: You can reach us at +90 850 309 4810
• Email: You can write to [email protected]

Frequently Asked Questions

Will cryptocurrency payment be accepted in the future?

If legal regulations in Turkey change, the cryptocurrency payment option may be considered. For now, it is not possible for us to offer this payment method within the current legal framework.

What currencies can I pay with?

All our pricing is in Turkish Lira (TL). When payment is made with international cards, your bank processes the transaction by applying the current exchange rate.

I made a payment but my service is not active, what should I do?

Card payments are usually approved instantly. If your payment has been approved but your service is not active, please contact our support team. For wire transfer payments, don't forget to make your payment notification.

Can I make installment payments?

Your credit card's installment options are determined by your bank. The installment options available for your credit card will be displayed automatically on the payment page.

When is the invoice issued after payment?

Your invoice is automatically issued immediately after payment approval and displayed in your customer panel. An invoice notification is also sent to your email address.